IT Guidelines

The Information Technology Department provides the technology infrastructure and support for the academic and administrative needs of the University.

Services include maintenance of all college-owned computers, mobile devices, software, network equipment, classroom A/V, telephone equipment and computer labs. We support the public website and oversee development of MyBethel, working in conjunction with the Marketing and Communications Department. We also oversee all administrative and information systems and the campus switchboard. Support for faculty, staff and students is provided through our Help Desk.

Help Desk

The Help Desk is located within the Information Technology Department in the Miller-Moore Academic Center, room 009. We are responsible for providing prompt assistance to students, faculty and staff. The Help Desk is staffed with professional and student computer technicians.

The following services for students are offered:

  • In person, telephone, and e-mail support for educational technology needs
  • Basic (limited) support for personal computers (Mac or PC)
  • Installation of student-owned software or other free programs/utilities
  • Support for our campus Wi-Fi network

Contact information:

The Help Desk is open Monday-Thursday from 7:30 a.m. - 6 p.m. and Friday, 7:30 a.m. - 5 p.m., during the fall and spring semesters, and 8 a.m. - 5 p.m. during the summer (starting May 1). Hours may vary on holidays and breaks. Contact the Help Desk by email, by calling 574.807.7777 or by visiting in person.

For student-specific resources, students should log in to the college intranet:

Computer Recommendations

Computer Recommendations

The following are recommendations for personal student computers:

  • Operating system:
    • Windows 7 or newer (Windows 10 recommended)
    • Mac OS X 10.10 or newer
  • Processor for Windows computers: Intel i3, i5, i7 suggested. Atom and AMD E processors are not recommended.
  • Ram: Recommended 8GB, minimum 4GB
  • Hard Drive: Recommended at least 200GB
  • CD/DVD Drive is optional
  • Internal Wireless Card Supporting G/N/AC bands
  • Flash Drive (at least 4GB) marked with your name recommended
  • Anti-Virus software is required

Required Software

Windows computers:

  • Microsoft Office Suite (2010 or newer). The latest version of Microsoft Office can be downloaded for free while you are a student from Office 365
  • Browser: The most recent version of the following: Chrome, Firefox, Edge, or Internet Explorer
  • Plug-Ins: The most recent version of Adobe Reader, Adobe Flash, Java, and Silverlight

Mac computers:

  • Microsoft Office Suite (2011 or newer). The latest version of Microsoft Office can be downloaded for free while you are a student from Office 365
  • Browser: The most recent version of the following: Chrome, Firefox, or Safari
  • Plug-Ins: The most recent version of Adobe Reader, Adobe Flash and Java


Online courses require an internet connection of 2Mbps or higher.

Copyright Infringement

What is copyright infringement?

The Copyright Act provides copyright owners, or the person who created the work, exclusive rights to the reproduction and distribution of his or her work under section 106 of the Copyright Act (Title 17 of the United States Code). Copying or distributing works for which you do not have permission may be a violation of copyright law.

When is Peer-to-Peer File Sharing a violation of the law?

Using peer-to-peer (P2P) technology (such as Bit Torrent, Limewire, etc.) to download music, movies or any copyrighted material without the permission of the copyright owner is illegal. Sharing of copyrighted works with others without the permission of the owner is also an infringement.

Most of the software, indexes, databases, data sets and other electronic resources available through the library's network are provided through license agreements and are for use by Bethel  students, faculty, staff and library users. Unauthorized reproduction, publishing or republishing, transfer, alteration, and/or excessive downloading is prohibited.

What are the penalties?

Any person violating copyright law can be punished by civil and/or criminal penalties. Civil damages may be up to $30,000 for each work infringed. If the violation proves to be willful, you could be penalized up to $150,000 for each work infringed. In addition, you may be charged with criminal penalties up to $250,000 per offense and imprisonment up to five years. The court can also assess attorney fees and court costs.

How will I know if I am in violation?

Bethel College’s Information Technology department regularly manages network traffic using various technologies. All P2P traffic is logged. When the IT department is notified of a copyright infringement, we investigate the incident. IT staff can identify the computer and person associated with it. We will stop the user’s access to the infringing material, remove the copyrighted work and educate the violator. Once the offence has been corrected, IT notifies the original party that we have corrected the incident.

Repeat offenses are sent to the office of Student Development.

What are some legal alternatives?

EDUCAUSE (a nonprofit IT organization for higher education) maintains a good list of legal sources for online content at

Student Specific Info

Students should log in to the college intranet:

Find information on:

  • Bethel Login: Each student is assigned a Bethel username and password, which is used to access the University's various technology services.
  • Responsible computer use
  • Wireless Network: Access is available to students across campus.
  • Email: All Bethel University students are provided a Bethel email address for educational use.
  • MyBethel: MyBethel is our Student/Faculty/Staff intranet. It is a central hub for information and services.
  • Office 365: Bethel students receive a subscription to Office 365.
  • Canvas: Our online learning management system
  • Campus computers are located in the Learning Commons and the Bowen Library.
  • Printing / Wireless printing: All students are provided a printing account pre-loaded with credit for use with our campus printers and copy machines.


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Patti Fisher

Patti Fisher

Titles: Senior Director of IT
Todd Lemons

Todd Lemons

Titles: Director of Infrastructure Services, Adjunct Theatre Faculty
Donna Faudree

Donna Faudree

Titles: Director of Administrative Software
1 2 3 > showing 1 - 3 of 8 constituents