IT Guidelines

The Information Technology Department provides the technology infrastructure and support for the academic and administrative needs of the University.

Services include maintenance of all college-owned computers, mobile devices, software, network equipment, classroom A/V, telephone equipment and computer labs. We support the public website and oversee development of MyBethel, working in conjunction with the Marketing and Communications Department. We also oversee all administrative and information systems and the campus switchboard. Support for faculty, staff and students is provided through our Help Desk.

Help Desk

The Help Desk is located within the Information Technology Department in the Miller-Moore Academic Center, room 009. We are responsible for providing prompt assistance to students, faculty and staff. The Help Desk is staffed with professional and student computer technicians.

The following services for students are offered:

  • In person, telephone, and e-mail support for educational technology needs
  • Basic (limited) support for personal computers (Mac or PC)
  • Installation of student-owned software or other free programs/utilities
  • Support for our campus Wi-Fi network

Contact information:

The Help Desk is open Monday-Thursday from 7:30 a.m. - 6 p.m. and Friday, 7:30 a.m. - 5 p.m., during the fall and spring semesters, and 8 a.m. - 5 p.m. during the summer (starting May 1). Hours may vary on holidays and breaks. Contact the Help Desk by email, by calling 574.807.7777 or by visiting in person.

For student-specific resources, students should log in to the college intranet: My.BethelUniversity.edu.

Staff

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Patti Fisher

Patti Fisher

Titles: Senior Director of IT
Todd Lemons

Todd Lemons

Titles: Director of Infrastructure Services, Adjunct Theatre Faculty
Donna Faudree

Donna Faudree

Titles: Director of Administrative Software
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